a possible learning environment: issues and desires

This is part 2 of a discussion of a possible learning environment based on Facebook. Part 1 is here. A larger diagram is available in a separate browser window here.

• Does such a system exist?

Kinda. The University of Wales has put their components into a Facebook app. I’m not sure what’s there. No Ning. Obviously no AIR, which has only just been released; I have no idea what plans FB and Ning have for the use of AIR. That’s a big issue because we want a better user-interface and AIR can supply it. If you have a FB account, you can check out MyNewport here.

The state of content development for any such learning environment depends on the subject but I think it’s safe to say that content is undeveloped. My interest is in ESL/EFL and there’s a ton of some kind of content on the web: Dave’s ESL, the language publishing companies, hundreds of individual language teachers with blogs and sites and interesting new outfits focused on online learning of language such as Ecto and TalkBean and Dekita. But there’s a lot of work to be done to make better content fit into better delivery systems. (More on this in following weeks and months, of course.)

• What’s the timing for such a system?

It’ll take a year for AIR-type user-interface to appear in Ning and FB. Maybe longer.
It’ll take at least a year for content to be developed or re-developed. Maybe longer.
Let’s say 3 years in total, assuming some of us are on this right away.

• The Lobster Trap:

This is nasty. You can get your content into Facebook but can’t get it out. Not acceptable.

Solution?

» Get FB to change. Unlikely.
» Keep most content material in module format for use outside FB. Reasonable.
» Get Ning to help. Possible.
» Analyse what’s attractive about FB and develop it independently.

• What’s attractive about Facebook?

It’s really the awareness factor that Facebook brings to the table - the idea that if you do something on FB, your friends and colleagues can easily find out because they are already there or can get there in a jiffy.

The way that gets reported is in FB’s big numbers because a large number of subscribers means big business for FB and millions of Facebookers also appear to mean big business for whoever sets up shop on FB. Maybe.

The always interesting Bokardo has developed the social awareness theme for social networks and recently quoted Crysta Metcalf, an anthropologist working for Motorola. She stressed that social network development needs to focus on the way the technology facilitates the connection between people.

“…designing for sociability means thinking about how people experience each other through the technological medium, not just thinking about how they experience the technology. The emphasis is on the human-to-human relationship, not the human-to-technology relationship. This is a crucial difference in design focus. It means designing for an experience between people.”

So an alternative to FB would be a social network with superior awareness tools. Yes, the Learning Environment Application would start out with much smaller public awareness but it would grow faster if - a big if - it had some way to give users a better awareness of each other.

• The reliability of Facebook:

Is there a problem with FB getting swamped and having too much down time? Users will not necessarily blame FB but, instead, blame the application they are using. Meaning, us.

• The Money Issue:

We are content developers who believe that the next stage of web expansion will be based on a much larger and more consistent group of people around the planet wanting to do more stuff on the web than watching videos and telling their friends who their favourite new band is. Stuff like learning English.

Content will bring new users and it will keep them coming back. And when they are online, they will click ads which generate revenue for the site.

So far, so good. If we are part of Facebook, how do content generators get a share? How exactly does that work? Is there some kind of broker to facilitate it? Being a part of a social network in which we CANNOT get a share means that we have to charge for our service, which drastically restricts interest and uptake. Learning should be free. And if we get a share of the ad revenue that we help generate, it can be.

• What about the other social nets aimed at education?

» Elgg
» Ecto
» Dekita
» TalkBean

More on all of these interesting outfits in the coming weeks and months.

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What follows are notes that correspond to each layer of the diagram. (To see a full-size diagram in a separate browser window, please click here.)

• Layer 1: Facebook - Discussed above.

• Layer 2: Ning:

Why do we need another layer on top of Facebook? Generally, Ning seems to me to have a lot of valuable experience. Marc Andreessen is one of the Ning founders and also a co-founder of the seminal Netscape. Recently Ning receive another round of big funding. You could argue that the best thing for Ning would be to focus on some sectors of the vast social networking world - like education - and own them.

• » Working in Ning means that their servers absorb the hit of a lot of learners hitting the system at the same time. Seems like the kind of problem you’d want to have - until it actually happens and your credibility goes out the window.
• » The strong tech capability at Ning should help with the future development of other layers such as AIR.

• Layer 3: This is the content.

We have to write it, find it, change it, develop it from scratch, test it, rewrite it… This may be the best reason to immediately use Facebook: so we start to learn what works and what doesn’t; so we start to profit in knowledge terms.
Content needs to be able to include user-generated content, of course. This is where the ‘lobster trap’ problem becomes critical. Users can write blogs, for instance, and because the blogs are open, the content can easily go in to FB. But because Facebook is a closed, proprietary system, any changes made while in FB may be unrecoverable from ‘outside’ - outside in this case is, you know, like the rest of the known world. Which may lead us to the next point…

We need to explore the modularity of any content.

• Layer 4: Ning-controlled internal data sources:

Any viable system requires all media and, as much as possible, material should be Creative Commons.

• » text: blogs such as WordPress as well as cool new onlin wordprocessors like Buzzword and inline comment tools like LineBuzz.
• » sound: Skype, Audacity, PodPress, etc.
• » pics: Flickr, etc.
• » video: the ubiquitous YouTube, Live Video Chat, etc.
• » cool collaborative tools such as interactive whiteboards like Vyew

• Layer 5: Content Management System: probably done by Ning

Everything should be taggable! What about sub-tags (inline)? From a teaching language perspective, it would be very cool to be able to tag parts of sentences or parts of podcasts in order to engage with just those aspects of learning. LineBuzz seems to do this but it’s pretty clumsy at this stage.

As mentioned above, we need a way to have better del.icio.us-style tag control for better awraeness. It is to be hoped that someone at Adobe or del.icio.us is working on an AIR-powered, del.icio.us style tag system that will enhance a user’s undertsanding of who is where doing what. Understanding that covers about 90% of what any teacher is going to demonstrate. A ‘teacher’ at the wheel of such a system would be a giant step toward a dynamic learning environment.

• Layer 6: UI

We need a better, more interactive user-interface. I would describe the Facebook UI as ‘preppy-grim’, only slightly better than the ‘trailer park’ feel of most MySpace pages. We need AIR.

• Layer 7: People: finally…

Learners:

• » They’re on FB, of course.
• » What language do they speak? In some countries they are on another system entirely: i.e. Naver in Korea.
• » Will Europe be gov’t-dominated?

Parents:

Hmmm…dunno what to say about parents except in many situations they are important. However, they become much less important on systems that are free. In these cases, students that would otherwise be asking for permission just happily charge ahead. Free is faster.

Teachers:

• » …are way behind
• » teachers of teachers are proudly ignorant of technology and, believe it not, encouage dis-interest.
• » at first, the teachers will come from outside institutions.
• » the interested teachers and professors within institutions need to be very careful they don’t get, what my mother would have called “too clever by half” - meaning, insisting that no system is valid except perfect systems. As politically left professors have proved for the past 50 years, once you’re on the payroll it’s easy to get lost.

• Layers 8, 9, 10, 11: Various Learning Events

Much more on these aspects of the system later. This is what actually happens and it will determine the success of any venture.

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